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Terms & Conditions

 Our cloth nappies are made with you and your family in mind. I designed and tested all of our products and materials extensively on my own children before our brand and products became what it is today. This gives me peace of mind as I know that what I am putting out there is the best that I can give you.

 

  • From time to time production flaws do happen or we miss something in quality control.

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  • If you have ANY quality concerns, flaws or issues with your products do not hesitate to contact me on 066 253 8789 so that I may assist you in finding a solution to the problem.

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  • If there are obvious product issues upon receiving your items they must be reported within 7 days from receipt of those items.

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  • If something goes awry with one of our items within the first 30 days, from purchase, contact me immediately so that I can mend or replace that product.

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  • Everyone's lives and wash routines will be a little different and thus can affect the wear of nappies differently.

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  • Know that with a little extra care your JannaNanna nappies can last many years on more than one child without the function of our nappies being compromised! 

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